Microsoft’s challenges in Social Business space

Microsoft is no stranger to enterprise. It’s been doing it for over 30 years. But what is a challenge, is Microsoft is a technology company that interfaces primarily with IT. This is the group that traditionally believes their job ends at deployment. Social Business on the other hand is a space where deployment is the easy part. Getting business people to leverage the technology to do things differently is really hard. The limited success of Microsoft Dynamics is one example of what happens when Microsoft tries to interface directly with the business.

In many companies, the relationship between the business and IT is strained at best, but even in companies where the relationship is good, it’s unclear that IT has the expertise or capability to drive social adoption within a company. This is for many reasons:

Continue reading “Microsoft’s challenges in Social Business space”

Why I’ll never buy another Ford – The answer may surprise you

I’ve been a “Ford guy” for a long time (20 years), and being a technology guy (even longer), I’ve made a living off of Microsoft as an MCSE. When I bought my Ford Escape back in April 2009, I was so excited to have Microsoft Sync. But after a little over a year, I have to say I really wish I hadn’t. I’ve been thinking about writing this for a while, but decided to get past the emotion surrounding my frustration with the system and Ford that I’m reminded of every time I drive. It never ceases to amaze me how strong emotions are around our rides. Now I finally feel I can focus on the details and not the emotions.

Continue reading “Why I’ll never buy another Ford – The answer may surprise you”